Privacy Policy | Buildplanner - Data Protection & Privacy

Introduction

Buildplanner is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our software service.

Data We Collect

We collect information necessary to provide and improve our service:

Account information (name, email address)
Usage data and application settings stored locally (filters, preferences)
Communications you send to us

Cookies and Local Storage

We use cookies and local storage to store application settings such as filters and preferences. These are essential for the functionality of our service and are not shared with third parties.

Analytics

We use analytics tools to understand how our service is used and to improve user experience. This data is aggregated and anonymized.

On our website, we use Google Analytics to track website usage and visitor behavior. Google Analytics collects information such as page views, time spent on pages, and how users navigate our site. This data helps us improve our website experience. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

In our application (app.buildplanner.com), we use PostHog for product analytics and user behavior tracking. PostHog helps us understand how features are used and improve our product. PostHog data is stored securely and is not shared with third parties.

Data Sharing

We do not share your personal data with third parties. Your information is kept confidential and is only used to provide and improve our service.

Payment Processing

We use Polar to handle payments for our service. Payment information is processed securely by Polar and is subject to their privacy policy. We do not store your payment card details.

Data Security

We take security seriously and implement measures to protect your data:

SSL encryption on all web traffic
Point-in-time backups to ensure data recovery

Data Retention

We retain your data for as long as your account is active or as needed to provide our service. You can request deletion of your data at any time by contacting us.

Your Rights

You have the right to access, update, or delete your personal information. You can also opt out of analytics tracking. Contact us to exercise these rights.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us